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Home Commendation From Italy

Commendations


 

Mr. Prabhu Kumar
Divine Voyages Pvt Ltd

15 January 2010


Dear Prabhu

Re our THREE WEEK trip in India over December 2009 / January 2010

It’s not very often that one can report a 10 out of 10 when one hires a service in a foreign land, because there will usually be a misunderstanding over some (perhaps small) issue or other. But in this case, I am so delighted to report back to you, NOT A SINGLE MISHAP, ANWHERE, ANYTIME!!!!!

Prabhu, it was the most special trip I have done in ages, not only because India IS, as the tourism department says, such an INCREDIBLE country, but also due to your first class service.

Not a single driver or guide arrived late. Not one reneged on their duty. Each and every one of them was informative and delightful. We did not on any occasion feel that we were treated with anything but the highest degree of respect and service.

Regarding you personally, from the moment we first spoke on the phone, I felt comfortable and secure, as if I’d known you for years. Your regular calls to us every few days whilst in India, made us feel great and confident that you had our arrangements under control.

Once again, I cannot thank you enough for all your services. I hope this leaves you in no doubt that I will be recommending your service to anyone I know who is headed your way, and that includes us, because we will be coming back, that’s for sure!

With our fondest regards to you and your family

Steve and Glynne Feldman

Hi Prabhu

We are still, you won't believe it, dealing with the jet lag trying to get some sleep at night. It may take a few more days to get back to normal.

We throughly enjoyed your hospitality and thank you for making us feel at home.

We had a great time exploring North India, We left Delhi with sweet memmories.

Divine Voyages made it happen. The crew were caring and very courteous. They always cared about our welfare and safety, give our regards to the driver Mr. Onkar. The choice of hotels were excellent. We were always pleasantly surprised to see one of your representatives waiting for us at all the hotels to make sure everything is in order. What a service! On top of that you kept in touch with us everyday. The trip was worth every penny, and thank you so much for taking care of us like royalty.

Now all our friends know the name Prabhu and some of them will be contacting you soon. We hope to see you in a few years. Give our regards to Sudha and your precious child.

Wishing you and yours the very best.

James & Valsa

Hi Prabhu

We are back home, arrived late last night.

Once again thank you very much. We will keep in touch with you through the next couple of years, as i doubt that we will visit again until 2012/2013

Regards
Maureen

Dear Prabhu,

We are now back in Dubai. From 24th Nov 09 to 28th Nov 09 your representatives has been very good to us. They made us feel comfortable, safe and at ease.

Our Driver Soni was very patient, considerate and a very nice fellow, his hospitality made us feel unafraid and secured.

The Guides have done their jobs very well. We are satisfied with the itinerary you have customized and prepared for us, our expectations have been met.

The room accommodation you have chosen for us (Delhi and Jaipur) are both nice, clean ,quiet and peaceful.

The price we have paid is fair enough, reasonable and a good value for our money.

Myself and my friend has been very happy surviving this India experience we had together with your group.

Thank you very much for your hospitality and having taken care of our needs while we are in the Golden Triangle Tour.

Good luck and more power to all of you.
Glenna

Dear Prabhu,

Thank you! My first trip to India was very exciting, lots of fun, and extremely educational.

As you know,I was so afraid, to travel alone . You,your drivers, and tour guides,made me feel safe and taken care,my entire month trip.

I will not hesitate to visit again, use your services and gladly refer others,to Divine Voyages to experience India.

Best wishes and thank you,
Ellen Rule Washington, D.C.

Hello Prabhu,

I just wanted to let you know how wonderful our trip was of Northern India. It was a short trip for me, but we were very pleased with our hotels, the guides and the service!! I also wanted to mention that Sonni (Sony), our driver, was an absolutely amazing guide. He has a great personality and with this being our first time to India, he made us feel extremely comfortable and safe. His driving skills were amazing as well, always maneuvering with ease through traffic, and in India, it sure seemed like a difficult challenge. I just wanted to share our experience with you and let you know that we are very thankful and appreciative of the services you provided for us.

Thanks again,
Anna & Scott
USA

Hello Prabhu

It has been a long time since I have contacted you but we haven'tforgotten you. How can we? When you gave us such a wonderful time while we were in India. We are all ok here in UK and as the winter is drawing nearer, it has started to get cold. But this time, we are escaping to Australia at the end of November up to the middle of December  for 3 weeks to attend my niece's wedding.

We will be visiting India again, sometime next year but I will contact you at the time.

In the meantime, I have got one of our relation visiting New Delhi  (see e-mail below). I would be glad if you can help them out.

How is little 'WAH'? I bet she has grown up quite a bit and talking.Give our regards to the family and Mukesh and Kartar Singh.

Looking forward to your reply.

With regards
Naginbhai and Prabha

Greetings Prabhu

Julia and I had a lovely time on our trip and are telling everyone about the wonderful people we met in India. We are grateful for all your assistance in planning the trip, especially  Mr. Jain who always met us when we arrived/departed at/from the airport and train station. We certainly saw a lot in a short time and our memories will be with us always. Please give our regards to our favorite drivers Mr. Chand (who brought us to the train station our first day) and Mr.Ram (who drove us back from Agra). We wish you and your families the best of everything in 2007!

Wendy and Julia Nebrija

Hi Desiree

Here is Prahbu's email address. I am sending a copy of this email to him so that he will be aware that you will be contacting him. Prabhu Kumar divinevoyages@vsnl.net

Best of luck and happy holidays. I know that any dealings you have with Divine Voyages will be a memorable one.

Love
Maureen Freeman Victoria

Dear Prabhu

Thank you for arranging the tour for us. Everything went smoothly. Mr Jain was very helpful in sorting out some issues we had with the Marina on the first night and the driver and vehicle were excellent. The only problem we had was with the Marina which was as bad as we had been led to believe by the feedback we read on the Internet.

At the Holiday Inn Jaipur there was a problem with one of the rooms on the first night and they agreed to charge us only for one room plus 2 extra beds on the first night, and for both rooms on the second night. They said they would invoice you a reduced amount accordingly. Please credit this back when you get their invoice.

Thanks again
Ravi


Hi Prabhu

Thank you for a wonderful tour of Kerala. It exceeded all our expectations. Hoping to return to India in December 2009, but as it will only be for 3 weeks we will remain in Bilaspur.

I've talked alot about India on my return and a few friends have said that they too would love to visit. So I am letting you know in advance that within the  next two years. I am hoping to send you some more customers.

Thank you also for looking after the Boardmans and Freemans that are coming over next month.  Desiree also comes from a big family and hopefully, after her tour through your company, she will also send you customers.

Thanks again
Maureen E Freeman

Dear Mr Prabhu Kumar,

My husband and I want to exprim you all your satisfaction regarding the travel you organized for us visiting South India during these three weeks.

Everything was really perfect, well organized and very professionnal. We were surprised of your quality level and of the sense of services you and your team had.

Thanks to your  team and particularly to Janeesh, and K. Mohanan. All of you make our dream of discovering India become true in the best way we can expect.

If you need our testimony for any further international clients you'll have, don't hesitate to give them our mail address. We really hope to come back, as we discuss in our meeting in Cochin, next year to visit North India.

In the meantime, we remain
Sincerely yours
Muriel and Stephane
from Bordeaux, France

Hello Prabhu

thank you for writing. yes everything is ok and we are feeling good, hope you too.

Sorry that our answer is coming so late, but after our holidays a lot was to do.Our trip to India was so impressive. we enjoyed it. The country and the people are closed due to our heart. The trip was so very well-organised from you. We've never had such a good care as you and your crew did it. especially our driver who went with us through Golden Triangle - sadly I dont know his name at the moment- but please send him our greetings. We advise your company every time and we hope to come back to your country as soon as possible.

once again , thank you for everythings
greetings from Barbara and Francisco






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